• Gastronomy

    Restaurants are open!

  • Shops

    Shops are open!

  • Spar

    Spar Pronto is open!

FAQ

  • WHAT ARE THE OPENING HOURS AT WIEN MITTE THE MALL?

    GENERAL OPENING HOURS:

    Mon - Wed      09:00 - 20:00

    Thu, Fri           09:00 - 21:00

    Sat                  09:00 - 18:00

    OPENING HOURS OF THE RESTAURANTS:

    Mon - Wed      09:00 - 23:00

    Thu - Sat         09:00 - 24:00

    Sun                 09:00 - 22:00

    INTERSPAR PRONTO: daily from 06:00 - 23:00

    Find more details at opening times and at the individual shops and restaurants

  • When is the building closed?

    WIEN MITTE The Mall (the building) is closed between 01:00 and 05:00 and open for you at all other times.

  • Where can I find information on upcoming promotions?

    You can find out about upcoming promotions on our website. Our Centerinfo, which you can call at +43 (1) 8907251, can also give you information. Or subscribe to our newsletter in order to regularly receive the latest news.

  • What is a gift card?

    Are you looking for the perfect present? A gift card from WIEN MITTE The Mall is always perfect – whether for a birthday, Christmas or Easter. For more information about how to get a gift card and how it can be used click here.

  • Where can I charge my mobile phone?

    The centre itself has no publicly accessible sockets but both McDonald’s and the Rauch Juice Bar offer you the opportunity to plug in your mobile device.

  • DOES THE MALL PROVIDE FREE WLAN?

    There is WLAN access in several parts of the centre including the ÖBB area, close to Interspar and in the restaurant area.

  • Where can I hand in lost objects or report lost property?

    If you have found something small in the centre you can place this anonymously in the Fundbox (the lost and found box) which is located opposite the Police Post at Level 0. And you can enquire about lost items both there or at the Centerinfo. If you have still had no luck you should contact the Lost Property Office at Siebenbrunnenfeldgasse 3, 1050 Vienna (telephone +43 (0)1 40008091). Find your way around with the help of our centre plan.

  • Is there a bank or AN ATM?

    There are several ATMs in the centre including those next to the lifts to Parkhaus A on Level 0 or next to Swarovski on Level 1. You can find their exact positions on our centre plan.

  • Where is the nearest tobacconist?

    There is a tobacconist very close by on Landstraßer Hauptstraße. You can find it by leaving the centre through the “Landstraßer Hauptstraße” exit and turning left.

  • Where can I buy flowers at WIEN MITTE The Mall?

    Interspar usually has flowers. And there are further flower shops on Landstraßer Hauptstraße. You can find them by leaving the centre through the “Landstraßer Hauptstraße” exit and turning left.

  • Is there a pharmacy close by?

    The nearest pharmacy is located on Landstraßer Hauptstraße. You can find it by leaving the centre through the “Landstraßer Hauptstraße” exit and turning right.

  • Is there a post office nearby?

    The nearest post office can be found at Landstraße 60. It is close to “Rochusgasse” Station on the U3 underground line.

  • Can I have a passport picture taken at WIEN MITTE The Mall?

    here is a “Prontophot” photo booth right next to Media Markt on Level 2. Find your way there using the centre plan.

  • Is there a place to store my shopping or luggage?

    You can securely store your shopping in the ÖBB lockers, which are located in the external area opposite the entrance to the U3 underground line. You can find the centre plan here.

  • Where is the nearest hop-on, hop-off bus stop?

    The nearest stop for the hop-on, hop-off buses is right next to the Hotel Hilton Vienna. Leave The Mall through the main entrance and turn right towards the Ringstraße. You can find the centre plan here. 

  • Where can I get information on the public transport system?

    The Information Office of Wiener Linien is located in the external area. Leave The Mall through the main entrance and turn right immediately towards the underground. You can find the centre plan here.

  • Can I buy the Vienna Card (coupon booklet) at The Mall?

    You can buy the Vienna Card from Wiener Linien. The office is right next to the entrance to the U4 underground line. You can find the centre plan here.

  • Where is the nearest international bus stop?

    You can find the Vienna International Bus Terminal at Erdbergstraße 200A which is right next to “Erdberg” Station on the U3 underground line.
    Visit vib-wien.at for more information.

  • Is there a car hire near The Mall?

    SIXT Car Rental can be found in the Hotel Hilton Vienna, which is directly opposite WIEN MITTE The Mall.

  • Where can I redeem a tax-free refund?

    You can redeem your tax-free refund at, for example, Steffl at Kärntner Straße 19 (5th floor) or at the ÖAMTC on Schubertring.

  • Where can I hire a taxi?

    The nearest taxi ranks are located right next to the “Marxergasse” exit and in front of the Hotel Hilton Vienna, which is just a couple of steps from the “Landstraßer Hauptstraße” exit.

  • Where is the nearest Tourist Information Office?

    The Tourist Information Office is located on Albertinaplatz which you can reach either on the U4 underground line (“Karlsplatz” Station) or by foot in about 20 minutes. Your walk will already give you a first impression of some of Central Vienna’s splendid architecture.
    Visit wien.info for more information. 

  • What is the quickest way to the airport using public transport?

    The CAT transports you from WIEN MITTE The Mall to the airport in just 16 minutes. You can find the terminal on Level 0. For more information click here.

  • What are must-see attractions in Vienna?

    Die Wiener Innenstadt ist voller großartiger Sehenswürdigkeiten – begonnen bei der Ringstraße, die nur ein paar Schritte von WIEN MITTE The Mall entfernt ist. Nähere Informationen erhalten Sie bei der nächsten Touristeninformation am Albertinaplatz. Den erreichen Sie entweder mit der U4 (Haltestelle „Karlsplatz“) oder zu Fuß in etwa 20 Minuten. Am Weg können Sie bereits einen ersten Eindruck der großartigen Bauwerke der Wiener Innenstadt genießen.

    Nähere Informationen finden Sie auf wien.info.

  • Where can I change money?

    You can change money at either Erste Bank or UniCredit/Bank Austria, both of which are located on Level 0 of WIEN MITTE The Mall. There is also a Bureau de Change on Stephansplatz which you can reach directly on the U3 underground line.

  • What is the best way to get to the city center?

    The U3 underground line will take you to Stephansplatz in just a few minutes. If you prefer to take a stroll and experience the flair of the city centre, leave WIEN MITTE The Mall via the “Landstrasser Hauptstrasse” exit and turn right. After a few minutes you can cross the Ringstrasse and continue up Wollzeile. When you turn left at the end of this street into Rotenturmstrasse you will have almost reached Stephansplatz.